I see the whole 'no offline' situation as follows :-
Suppose I'm disabled and I hear of a new holiday resort that's planned. It's a place I've always wanted to visit and the proposal makes the resort seem a lot of fun. I ask the resort planner outright - "Will your resort have disabled access?" I get the reply "Yes! You'll be able to access all of our resort by wheelchair."
I am a happy person. I get my jabs, I renew my passport, I even buy myself a new wheelchair especially for this holiday of a lifetime. I buy my plane tickets, and then...
Four weeks before my holiday is due to begin I get a letter announcing the upcoming opening of the resort! Hooray! But wait, what's this...?
Slipped into the text halfway through the letter I find the following paragraph - "The resort will not have the planned wheelchair access. As we were building the resort, we kept putting more and more stairs in, and eventually we found a disabled-friendly resort was no longer possible. But that's okay because our vision was really always for just an able-bodied resort anyway. So we took the space we gained from having no ramps and made the swimming pool bigger! And if you book NOW we'll give you a voucher for one free swim in that big pool!"
Okay, now suppose I'm
not disabled and I get that letter. How do you think it makes me feel about the resort company's attitude to the disabled? So how much can they be trusted about anything else?

And you know what's the worst part of it to me? It's something I posted a thread about on the FD forums : NO APOLOGY.
Nowhere in any dev post has there been an apology for not implementing offline mode. Michael Brookes has given half a dozen 'reasons' for canning offline but in no post has he ever said sorry for the 'tough decision' he had to make. No word from the Community Manager either.
Andy Belford, the Community Manager for
City of Heroes, once said it was his job to "chew wasps" meaning when it fell to him to deliver painful news to us, the news was hurting him to give, just as much as it hurt us to hear it. Andy was the best Community Manager I've ever seen - I really,
really wish he was working for FD - he'd have known how to handle this crisis.
Bad news doesn't stop being bad news just because it isn't delivered. At the very least, FD should man up and take it on the chin. Try to salvage some respect, while they still have any left TO salvage. Tis a sad day indeed
