[HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

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cyberbofh
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[HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

Postby cyberbofh » Thu Mar 22, 2018 1:30 pm

High Impact Bug: connection issues near Dav's Hope


CMDRs!

:!: Due to a high impact bug in Elite:Dangerous, Frontier advises everyone to stay AWAY from Dav’s Hope! :!:

CMDRs visiting Dav’s Hope for the yummy free engineering materials there found themselves unable to login into the game



workaround
Log in to regular Elite Dangerous without Horizons. This will put you back into orbit

Leave the system

Log back into Horizons

DO NOT return to Dav’s Hope



..but.. there are even reports that sometimes this also doesn’t work!!


Lots and lots of CMDRs were affected by this high impact bug and Frontier’s Support has a waiting queue of over 72 hours right now!!


What to do If you’re affected by this bug?
CREATE a support ticket with Frontier Support

https://support.frontier.co.uk/kb/index.php


Contact Frontier Help on Twitter, explaining them you cannot play the game and ask them to speed up things for you
Don’t forget your support ticket #number

https://twitter.com/frontier_help



While waiting for this bug to be fixed, you can polish up your skill sets fighting invading space aliens here
http://www.freeinvaders.org/



TDLR: visit Dav’s Hope :P :roll:

:arrow: No really, do not visit that place until this bug is fixed!!


Fly safely & avoid Dav’s Hope for now.. o7
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Fly safely CMDR! o7

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Re: [HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

Postby Cometborne » Thu Mar 22, 2018 2:28 pm

The problem at Dav's Hope first appeared in the very first 3.0 beta. I've helped about half a dozen PC players to get away from there using a variant of the work-around you describe. The big problem is that console users cannot start regular E:D and have to use a support ticket to get away.
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Re: [HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

Postby cyberbofh » Thu Mar 22, 2018 3:33 pm

Cometborne wrote:The problem at Dav's Hope first appeared in the very first 3.0 beta. I've helped about half a dozen PC players to get away from there using a variant of the work-around you describe. The big problem is that console users cannot start regular E:D and have to use a support ticket to get away.



It's even worse! :x :cry:

This bug was "fixed" multiple times already, but now it seems some PC players cannot log in at all because of this
Even the "relog without Horizons" doesn't work sometimes..

So yes.. console users & pc users are both F'ed by this bug...

Since Frontier is able to nerf a low impact bug within 24 hours, I am sure ( not! ) that this bug is an all hands situation and FDEV will not rest before it is fixed... right?
:cry:
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Fly safely CMDR! o7

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Re: [HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

Postby Renown » Thu Mar 22, 2018 5:29 pm

I was there on Saturday used up the fuel on one SRV. Sitting on the planet exited. Logged back in Sunday and carried on until I had used up the fuel on the 2nd SRV. Collected loads of things I can use or trade with, needed for the stupid trade rates. I had no problems, like many with this game I guess it's all depends on the RNG. PC user.
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Re: [HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

Postby Cmdr Kharma » Thu Mar 22, 2018 5:46 pm

Why did you not synthesize fuel ?
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Re: [HIGH Impact Bug] connection issues near Dav's Hope (2018-03-22)

Postby Renown » Thu Mar 22, 2018 11:14 pm

Cmdr Kharma wrote:Why did you not synthesize fuel ?


Never bothered with synthesising anything even if I had the stuff to do it, besides I didn't want to spend too long there (time sink) so used the fuel as a timer once I had used it I quit the game, then back the next day to start again then leave.
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