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Webcam help

Posted: Wed Oct 11, 2017 8:47 am
by de Carabas
What little hair I had is getting ripped out bit by bit due to issues with my new webcam.

As mentioned hereI got a new webcam and had it working with FacetrackNOIR. I went back to it last night and I just get a black screen displayed from the camera feed. It looks to be installed properly, no error codes just no picture.
I've tried reinstalling drivers, booting into safe mode and trying there, checking anti-virus interference, differnet USB ports and then the clincher - I tried it on a different PC and it's the same.

I'm assuming it's just broken but before I send it back, anything else to try?

Re: Webcam help

Posted: Wed Oct 11, 2017 12:31 pm
by Loriath
Don't take this as a swipe... But does it have a lenscover that could have slipped over it? Do you get audio from it (if it has a Mic function)?

What model?

Re: Webcam help

Posted: Wed Oct 11, 2017 12:37 pm
by de Carabas
Loriath wrote:Don't take this as a swipe... But does it have a lenscover that could have slipped over it?
:D I checked. No lens cover.

Loriath wrote:Do you get audio from it (if it has a Mic function)?
I did check that and no. I han't double checked when connected to a second machine. Again, it all looks to be setup correctly and I could select it as 'recording device' etc but no input. Scrap that. Just checked again and sound input works when connected to this laptop.

Loriath wrote:What model?
a Besteker CAM-920C. Cheap but the reviews are good.

Re: Webcam help

Posted: Wed Oct 11, 2017 5:26 pm
by Loriath
Did you get the latest drivers from their website? Did you try rolling back the drivers?

Re: Webcam help

Posted: Wed Oct 11, 2017 5:30 pm
by Cmdr Kharma
Have you tried hitting it ?

:D

Re: Webcam help

Posted: Wed Oct 11, 2017 5:33 pm
by Loriath
Cmdr Kharma wrote:Have you tried hitting it ?

:D


I was getting there Kharma.... First i wanted him REALLY frustrated so he would break out the Hammer.

Re: Webcam help

Posted: Wed Oct 11, 2017 5:49 pm
by Cmdr Kharma
Loriath wrote:
Cmdr Kharma wrote:Have you tried hitting it ?

:D


I was getting there Kharma.... First i wanted him REALLY frustrated so he would break out the Hammer.


Oh sorry...... :(

:lol:

Re: Webcam help

Posted: Wed Oct 11, 2017 6:51 pm
by de Carabas
Drivers , shmivers. It’s a cheap import that uses stock MS drivers. No website (that I can find) for getting different drivers and there’s only one MS version and it’s from 2015.

As to hammer, I’m thinking of seeing what happens if I drive over it. Obviously I need to wait till the replacement arrives from China so I can video the whole thing.

Re: Webcam help

Posted: Thu Oct 12, 2017 8:28 am
by Loriath
Well that is the problem with some of these items on Amazon, the support is crap. If the company does NOT have an easy to find website with support, then I will pass. Regardless of how many bots recommend it. :P