In game Mobius group accept issues

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stationtostation
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Re: In game Mobius group accept issues

Postby stationtostation » Tue Feb 16, 2016 9:00 pm

I'm glad it's working again ... and I finally see Mobius in my groups list. But connection attempts have so far been unsuccessful: "could not connect to server". Is it just me, has the issue not "really" been fixed, or different issue?

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Re: In game Mobius group accept issues

Postby Xebeth » Tue Feb 16, 2016 9:07 pm

stationtostation wrote:I'm glad it's working again ... and I finally see Mobius in my groups list. But connection attempts have so far been unsuccessful: "could not connect to server". Is it just me, has the issue not "really" been fixed, or different issue?


Is it just MOBIUS that you are seeing the issue with, can you connect to Open or Solo?
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Re: In game Mobius group accept issues

Postby stationtostation » Tue Feb 16, 2016 9:44 pm

Open and Solo are fine. I am no member of another group, so I cannot try another.

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Re: In game Mobius group accept issues

Postby Xebeth » Tue Feb 16, 2016 10:06 pm

stationtostation wrote:Open and Solo are fine. I am no member of another group, so I cannot try another.


Most odd, we haven't had any other reports that I am aware of. One more thing you could test is to create your own private group (in the friends and groups section of the games menu) and see if that causes you problems.

If you still have the problem I suggest you validate your game files from the loader (in options) just to check that nothing is corrupted, if that is fine then I recommend you ticket the FD support team.

Sorry not to be of more help.
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Re: In game Mobius group accept issues

Postby stationtostation » Wed Feb 17, 2016 8:28 am

... a day later, still no luck connecting. Should I ask this directly to FD? No one else has a problem?

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Re: In game Mobius group accept issues

Postby stationtostation » Wed Feb 17, 2016 8:32 am

No, it works! The menu has changed. Through Friends and Groups on the main menu, it failed. Then I went to start, and there was a new Groups button. Used that, and here I am. In Mobius space, finally. But then, Wohler Horizons looks dull as ever ... 8-)

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Re: In game Mobius group accept issues

Postby Flip » Wed Feb 17, 2016 10:12 pm

It’s a known bug that if you go to Friends and Groups first, the groups you’re a member of don’t show in the Start menu. The workaround is to quit and relaunch the game, then click directly on Start.
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Re: In game Mobius group accept issues

Postby Loriath » Thu Feb 18, 2016 7:06 am

Flip wrote:It’s a known bug that if you go to Friends and Groups first, the groups you’re a member of don’t show in the Start menu. The workaround is to quit and relaunch the game, then click directly on Start.


Flip, that problem seems to have been fixed when Horizons was released. A-Team has been looking at problems, and one thing we have been tracking is our Server Number. When you first enter the menu, it says "Unknown" as the server number and we pop into friends and groups and back out to update the server number. We can immediately go to start, then Private groups and select Mobius without issues.

If anyone is still experiencing this bug, they should open a ticket.
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Re: In game Mobius group accept issues

Postby Flip » Thu Feb 18, 2016 8:19 am

Ah OK, I stand corrected. Thanks, Loriath.
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