Cant play in Group Mobius EU - PC

Questions and suggestions welcome!
Schrotti
Harmless
Harmless
Posts: 5
Joined: Sat Sep 24, 2016 1:12 pm
CMDR: Schrotti
CMDR_Platform: PC-MAC
Contact:

Cant play in Group Mobius EU - PC

Postby Schrotti » Sat Sep 24, 2016 1:16 pm

Hello everybody. Im a Member of this Group for a long time. I had a break from the game, around a year or so. I just reinstalled the game via steam, the game says I am a Member of Mobius Group but there is no "start game" button for me? I think my account must be reactivated?

User avatar
Xebeth
Deadly
Deadly
Posts: 4081
Joined: Tue Dec 30, 2014 10:22 am
CMDR: Xebeth
CMDR_Platform: PC-MAC
Contact:

Re: Cant play in Group Mobius EU - PC

Postby Xebeth » Sat Sep 24, 2016 2:03 pm

Hi, are you able to start the game in other modes (Open, Solo)?

When starting, are you clicking on 'Start', then 'Private Group', and then choosing Mobius? Or are you clicking on 'Friends and Private Groups'?

You need to go 'START', 'PRIVATE GROUP', 'MOBIUS'

Clicking on 'FRIENDS AND PRIVATE GROUPS' just takes you to the groups page, it isn't for starting the game.
Image
Please make sure you have read the Mobius GroupPolicy

Schrotti
Harmless
Harmless
Posts: 5
Joined: Sat Sep 24, 2016 1:12 pm
CMDR: Schrotti
CMDR_Platform: PC-MAC
Contact:

Re: Cant play in Group Mobius EU - PC

Postby Schrotti » Sat Sep 24, 2016 2:23 pm

omg. Thanks a lot! Like i said, one year ago :P

User avatar
JohnLuke
Deadly
Deadly
Posts: 5172
Joined: Sun Apr 19, 2015 10:24 am
CMDR: JohnLuke
CMDR_Platform: PC-MAC
Contact:

Re: Cant play in Group Mobius EU - PC

Postby JohnLuke » Sat Sep 24, 2016 4:51 pm

Glad you got it straightened out, and welcome back to the game! :)
-JL

Discord Admin
Forum moderator
FB Group moderator

Image

mixmm
Harmless
Harmless
Posts: 6
Joined: Sun Mar 08, 2015 9:25 pm
CMDR: mixmm
CMDR_Platform: None Specified
Contact:

Re: Cant play in Group Mobius EU - PC

Postby mixmm » Fri Apr 28, 2017 6:44 pm

Hello, I too am a long time member it appears whilst playing today I am also having problems logging into Mobius, it appears that I can no longer gain entry into Mobius in the private group section, the group name is no longer there.

User avatar
Saberius
Admin
Admin
Posts: 1197
Joined: Tue May 12, 2015 10:15 am
CMDR: SABERIUS
CMDR_Platform: PC-MAC
Contact:

Re: Cant play in Group Mobius EU - PC

Postby Saberius » Fri Apr 28, 2017 11:53 pm

mixmm wrote:Hello, I too am a long time member it appears whilst playing today I am also having problems logging into Mobius, it appears that I can no longer gain entry into Mobius in the private group section, the group name is no longer there.


Did you have access to MOBIUS PVE group also?

This may be the reason. https://elitepve.com/viewtopic.php?f=2&t=7112

mixmm
Harmless
Harmless
Posts: 6
Joined: Sun Mar 08, 2015 9:25 pm
CMDR: mixmm
CMDR_Platform: None Specified
Contact:

Re: Cant play in Group Mobius EU - PC

Postby mixmm » Sat Apr 29, 2017 7:49 am

Bummer, yes I do have couple of friends in the u.s all the rest in Europe with me and now I cant play with them.

mixmm
Harmless
Harmless
Posts: 6
Joined: Sun Mar 08, 2015 9:25 pm
CMDR: mixmm
CMDR_Platform: None Specified
Contact:

Re: Cant play in Group Mobius EU - PC

Postby mixmm » Sat Apr 29, 2017 7:49 am

So is there no way to change back?

User avatar
Saberius
Admin
Admin
Posts: 1197
Joined: Tue May 12, 2015 10:15 am
CMDR: SABERIUS
CMDR_Platform: PC-MAC
Contact:

Re: Cant play in Group Mobius EU - PC

Postby Saberius » Sun May 07, 2017 8:46 am

mixmm wrote:So is there no way to change back?

Submit a request via https://goo.gl/forms/IcapHdDwVEyZyS6w1 and search again for MOBIUS in the in-game requests and seek approval.
In the form, there is a section that will allow you to state 'I wish to change membership groups." and we can cross reference your request.
Remember to leave the MOBIUS PVE group once you get accepted back into MOBIUS.

User avatar
JohnLuke
Deadly
Deadly
Posts: 5172
Joined: Sun Apr 19, 2015 10:24 am
CMDR: JohnLuke
CMDR_Platform: PC-MAC
Contact:

Re: Cant play in Group Mobius EU - PC

Postby JohnLuke » Sun May 07, 2017 9:24 am

mixmm wrote:Bummer, yes I do have couple of friends in the u.s all the rest in Europe with me and now I cant play with them.


Don't forget that you can always invite your friends to play in your own private group. It's super easy to setup.

https://forums.frontier.co.uk/showthrea ... vate-group
-JL

Discord Admin
Forum moderator
FB Group moderator

Image


Return to “Forum Support and Suggestions”

Who is online

Users browsing this forum: No registered users and 13 guests

i